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X-WR-CALDESC:Events for Westar
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DTSTART;TZID=America/Phoenix:20260804T080000
DTEND;TZID=America/Phoenix:20260805T170000
DTSTAMP:20260414T221710
CREATED:20260217T194507Z
LAST-MODIFIED:20260217T203109Z
UID:10000369-1785830400-1785949200@westar.org
SUMMARY:Leadership: Who Are These People & Why Do They Hate Me? (Re)Building Trust in Government.
DESCRIPTION:COURSE BROCHURE \nCOURSE DESCRIPTION: WESTAR’s Training Program will host this 2-day leadership training on building trust in government for agency personnel in leadership positions at an agency. \nQuantifiable polls\, research and empirical evidence in the United States shows that people are increasingly suspicious and distrustful of government\, science and expertise\, particularly those public interest initiatives that are perceived to disrupt and change people’s lives.\nCommunity opposition and protest can derail the best plans and intentions. Angry\, cynical and emotional people don’t represent their interests very well\, and simply ignoring or dismissing their skepticism isn’t a productive or effective option. \nManaging public projects and policy requires an understanding of why people feel and react the way they do\, and learning how to better prevent and handle that public emotion and opposition\, to build relationships and rebuild public trust. \nThis course is a highly researched\, time tested\, effective approach for dealing with public anger\, emotion\, fear and opposition associated with public engagement and public information programs. \nThe class builds on proven\, recognized global best practices in public participation and consensus building as well as continually updated and practical research from experts in public outrage\, risk communication and behavioral science. The course helps managers and staff understand and manage authentic public involvement\, and to deal with citizen anger in decision-making and public policy. This is a hands-on\, customized\, dynamic 2- day in person mix of interactive\, large group discussions\, videotape\, small group problem solving with timely\, real-world scenarios and exercises that gives people the understanding\, tools and confidence to manage the tough public issues that they face. \nTo register log onto EPA’s AirKnowledge
URL:https://westar.org/event/leadership-who-are-these-people-why-do-they-hate-me-rebuilding-trust-in-government/
LOCATION:Maricopa County Air Quality Dept\, 301 W. Jefferson Street\, Phoenix\, AZ\, 85003\, United States
CATEGORIES:Training
ORGANIZER;CN="Jeff Gabler":MAILTO:jgabler@westar.org
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